Web Expert Piraeus Bank IRIS Online Payments payment gateway allows you to accept online payments through the IRIS service exclusively for Piraeus Bank.

To start accepting payments through the IRIS service, you must request the activation of the IRIS service for e-commerce at a branch of the Piraeus bank you work with. Then, once you have filled in the necessary technical information that the bank will send you, you can proceed with setting up the plugin appropriately. Finally, run the tests that will be requested, Piraeus bank will activate the IRIS service in your account and you will start receiving payments.

If you face any problem regarding the configuration of the plugin, you can contact us at support@webexpert.gr

Attention! The Web Expert Piraeus Bank IRIS Online Payments plugin is only compatible with Piraeus Bank and only with ePay’s Documentation, which is not connected to DIAS. If the bank has sent you the new Documentation for the interface through DIAS you will need to purchase the Web Expert IRIS Payments for WooCommerce.

*Important notification*

The Web Expert Piraeus Bank IRIS Online Payments plugin temporarily does not support the new WooCommerce “Cart & Checkout Blocks” feature. The classic version of Cart & Checkout is fully supported.

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How to install a payment gateway?

Setting up a payment gateway is a very simple process. First, you need to download the plugin from the Web Expert membership area and save it to your computer. Then, on your website, from the WordPress admin area, go to “Plugins>Add New Plugin” and select “Upload Plugin”. Finally, you select the file you saved on your computer and select “Install Now”. For more information look up the corresponding README file that comes with the plugin or consult the plugin’s documentation.

How can I do the test transactions for IRIS payments?

You can either refer to the bank’s user manual and perform the test transactions or consult the detailed instructions we offer in the plugin’s documentation.

What can I do if I get an invalid license even though I entered it correctly?

First, you can try to remove the license key from the plugin settings, select save settings, and then enter it again.

In the event that the server that serves you blocks the communication to webexpert.gr, the license check cannot be carried out. You can contact your provider and ask to whitelist our IP addresses: 5.9.116.30 and 5.9.116.27.

How can I find the redirection links?

Redirection links can be found in our plugin instructions.

I have changed server and cannot accept payments, what should I do?

You will need to send the new IP address of the server to the Bank to register it.

Which plugin should I buy for IRIS?

In the event that Piraeus sent you the old Piraeus Documentation, which is not connected to DIAS, you will need to purchase Web Expert Piraeus Bank IRIS Online Payments. If the bank has sent you the new Documentation for the interface through DIAS you will need to purchase it Web Expert IRIS Payments for WooCommerce.