The Attica Bank WooCommerce Payment Gateway plugin is compatible with SIAVPos system!

Attica Bank WooCommerce Payment Gateway allows you to accept online payments, allows you to accept online payments by credit, debit or prepaid card, with or without variable installments.

To start accepting payments through Attica Bank, you will need to apply for an online card charge and initiate e-commerce at an Attica Bank branch. After signing certain contracts, you will receive technical instructions and interface details, which you will use to set up the Attica Bank WooCommerce Payment Gateway (SIAVPos) plugin properly. As long as you complete the tests that will be requested, Attica Bank will activate your account and you will start accepting payments.

The payment gateway uses the redirection method, where the user is redirected from your online store to the Attica Bank payment page, in order to make the payment. Once the payment is made, the customer returns to the online store and the order is updated.

If you face any issue regarding the configuration of the plugin, you can contact us at support@webexpert.gr

*Important notification*

The Attica Bank WooCommerce Payment Gateway (SIAVPos) plugin temporarily does not support WooCommerce’s new “Cart & Checkout Blocks” feature. The classic version of Cart & Checkout is fully supported.

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How to install a payment gateway?

Setting up a payment gateway is a very simple process. First, you need to download the plugin from the Web Expert membership area and save it to your computer. Then, on your website, from the WordPress admin area, go to “Plugins>Add New Plugin” and select “Upload Plugin”. Finally, you select the file you saved on your computer and select “Install Now”. For more information look up the corresponding README file that comes with the plugin or consult the plugin’s documentation.

Are installments supported?

Attica Bank WooCommerce Payment Gateway supports installments. However, the number of these, as well as the type (interest-bearing) are determined by the bank.

How do I make test trades?

You can either refer to the bank’s user manual and perform the test transactions or consult the detailed instructions we offer in the plugin’s documentation.

What can I do if I get an invalid license while I have entered it correctly?

First, you can try to remove the license key from the plugin settings, select save settings, and then enter it again.

In the event that the server that serves you blocks the communication to webexpert.gr, the license check cannot be carried out. You can contact your provider and ask to whitelist our IP addresses: 5.9.116.30 and 5.9.116.27.

Why the order doesn’t update in WooCommerce while the payment is conducted normally?

A possible reason why the orders are not completed is the fact that the particular bank requests a return to the store, after the completion of each transaction. If you don’t go back to the store and close the page, WooCommerce doesn’t update so the order doesn’t look completed.

Why am I getting the message “a technical problem occurred and the transaction was not successful. We did not receive the payment”?

Please make sure you are using the latest version of the plugin. Next, make sure that you have entered the technical details correctly with the bank, as the issue is related to the refund page. In order for a transaction to be completed successfully, the billing details must also be correct.